What is POC, and How to Update your POC Details?

The Point of contact, also known as POC, is the seller's contact details that you need to update on your iThink Logistics dashboard. 

  • Click on the POC (Contact details) option from the Setting Menu. 

  • The following screen will be displayed, as shown in the image.

Adding vendors on the POC list

To add any vendor POC, follow the steps below. Start by adding the following details.

  • Contact type: Enter your contact type from the drop-down list. Select your contact type and move forward. 
  • Name: Add the Contact Name that applies to the contact type
  • Mobile: Enter the mobile number of the contact person.
  • Email: Enter the email address of the contact person
  • Add POC button: Click the POC button to submit all your data.

Once done, all your entered data will be added to the existing vendor POC list.

Note: all the fields mentioned here are compulsory.

How to edit a vendor POC?

You can edit your existing vendor details as a seller by following the steps below. 

  • Go to the list view page of your vendor names and click on the edit button located on the right side of each name. 

  • A pop-up with Vendor details will appear.

  • In that pop-up, you can edit the seller's contact details, including the contact type, Name, Email and POC.
  • After changing the required details, click the submit button to save the details.

  • Click on the close button and close the modal.

How to Delete any vendor POC?

To delete any vendor POC, you must follow the steps mentioned below. 

  • Go to the vendor POC's list view page. Locate the delete button on the right side of the vendor name and click on it.
  • A pop-up will appear. Select OK to continue the deletion procedure.

  • If you don’t want to delete, click the Yes, Remove it button and close the popup. 

What are the details that can be viewed from the POC list?
Once all your data is submitted, you can view different sections of your POC details. The details are mentioned below.

  •  In the ithink logistics POC list, the seller can view the different POCs assigned to the seller for different contact types.
  •  The list will have the contact type, Name, Mobile and email.


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