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Knowledge Base

Our comprehensive knowledge base offers a centralized hub of valuable information, guides, and solutions designed to empower and assist users. Access a wide range of topics.

Orders

Orders

3 Topics

How to Create an International Order? What is a Create order? How to Create Bulk Orders?

Channel Integrations

Channel Integrations

5 Topics

How to Integrate Shopify Store? How to Integrate Woocommerce Store? How To Integrate Magento Store? How To Integrate Prestashop Store? How To Integrate With Opencart Store?

Billing

Billing

2 Topics

What is Credit Wallet? How to View International Billing?

NDR

NDR

2 Topics

What is NDR Escalation? What is NDR Dashboard?

Tools

Tools

8 Topics

What is Pincode Performance? How to Navigate the Postship? What is Support Ticket? What is Rate calculator? What is Pincode Serviceability ? What is Recommendation Engine ?

Connect +

Connect +

4 Topics

What is View order in Connect+? Introduction to Connect+ Dashboard How to View COD to Prepaid Orders? How To View Coupon?

Account Settings

Account Settings

13 Topics

What is an Account Setting? What is KYC, and why is it Important? How to Change the Password for your iThink Logistics login panel? What is POC, and How to Update your POC Details? How do you View the Bank Details from the iThink Dashboard? How to view, add or edit Warehouse addresses?

Weight Module

Weight Module

1 Topic

Introduction to Weight Discrepancy Module

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