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Knowledge Base

Our comprehensive knowledge base offers a centralized hub of valuable information, guides, and solutions designed to empower and assist users. Access a wide range of topics.

Orders

Orders

5 Topics

How to Create an International Order? Introduction to the Forward Order Module Introduction to the International Forward Order Module What is a Create order? How to Create Bulk Orders?

Channel Integrations

Channel Integrations

5 Topics

How to Integrate Shopify Store? How to Integrate Woocommerce Store? How To Integrate Magento Store? How To Integrate Prestashop Store? How To Integrate With Opencart Store?

Billing

Billing

4 Topics

What is Credit Wallet? How to View International Billing? Introduction to Billing Module Introduction to the International Billing Management

NDR

NDR

2 Topics

Introduction to NDR Management. What is NDR Dashboard?

Tools

Tools

8 Topics

What is Rate calculator? What is Pincode Serviceability ? What is Support Ticket? What is Recommendation Engine ? How to Navigate the Postship? What is Pincode Performance?

Connect +

Connect +

4 Topics

Introduction to Connect+ Dashboard How to View COD to Prepaid Orders? How To View Coupon? What is View order in Connect+?

Account Settings

Account Settings

13 Topics

How to Change the Password for your iThink Logistics login panel? What is POC, and How to Update your POC Details? How do you View the Bank Details from the iThink Dashboard? How to view, add or edit Warehouse addresses? How to Update the Billing Address of the Seller? How to Edit or Create label settings in your Dashboard?

Weight Module

Weight Module

1 Topic

Introduction to Weight Discrepancy Module